Action Menu: Templates

This section describes the Action Menu in the Templates area.

NOTE: This section provides a high-level overview. For more in-depth explanations, please refer to the appropriate parts of the Knowledge Base.

When multiple Templates are selected

When multiple Templates are selected, the Action-Menu options expand to include some Option-Menu items.

  • New: Create a new Template in the selected folder.
  • Properties: Open the Template Details dialogs for the selected Templates.
  • Duplicate: Duplicate the selected Templates within the folder.
  • Copy: Copy the selected Templates.
  • Cut: Cut the selected Templates.
  • Delete: Delete the selected Templates.

NOTE: When multiple Templates are selected, a badge will appear in the top-right corner of the Action Menu displaying how many Templates are currently selected.

Powered by Zendesk