Job items can be Rejected back to any previous Workflow step by a reviewer. The job items will then become active in the step to which they are rejected, sometimes re-opening a previously completed Job.
This lesson will show how to reject job items back to a previous workflow step.
NOTE: Please keep in mind, that it is not possible to reject job items from the Edit/Translation step. The Edit/Translation step is the first step in a Workflow, and there are no previous steps to which items can be rejected.
NOTE: There is a separate lesson about marking items as Accepted.
Job items
Job items are moved individually through the workflow.
The progress bar next to a Job in the Jobs list shows how many job items are in your current job.
Example in the screenshot above:
- Total number of items active in the review Job: 12 items (out of a total of 74 items in the overall task)
- Number of task items that have not yet been committed for review: 62 items (the dark-gray portion of the progress bar)
Rejecting job items
There are four ways to set items as Rejected:
- via the Status-Marker menu
- via the Editor drop-down menu
- via the item's option menu in the Structure panel
- or set the status of all items on the spread via the Spread-thumbnail menu
The status marker for a Rejected job item turns red in both the document preview and the Structure panel. If a reason has been added to explain the rejection, a yellow Note icon is attached to the corresponding job item.
NOTE: Spreads containing no active job items are grayed out.
NOTE: You can also set the status of items back to New using the same methods.
NOTE: It is also possible to highlight multiple items or spreads in the Structure panel and mark them all as Rejected via the multi-select option menu that appears.
NOTE: The ability of users to add Notes to job items depends on their user-group permissions.
Reject Dialog
When an item is marked as rejected, a Reject dialog opens.
- The reviewer can reject an item back to any previous Workflow step. By default, the Forward to option is the first Workflow step (i.e. Edit/Translation).
- The user is prompted to supply a reason for why the item was rejected. This is attached to the rejected item as a Note.
Warning message shown if no reason is provided
If you try to reject content without adding any reason for the rejection, a warning message appears.
- Click Yes to return to the Reject dialog and add a reason.
- Click No to reject the content without adding any reason.
NOTE: The No button is on a timer, because it is best practice to provide a reason when rejecting any content. You must wait for the timer to expire before you can reject the content without providing a reason.
There is no option to not commit rejected items
When exiting the Job Editor, you will not be asked to confirm the rejection of items to a previous workflow step.
As soon as you exit the job, all rejected job items will be pushed to the workflow steps chosen in the Reject dialog.