FAQs
Users and Groups
Images
- How can I reset images in my version documents?
- Why can I not edit images in my job?
- Why do I see two of the same folder when replacing images?
- How can I relink outdated links?
- How to limit the choice of replacement images to a specific asset folder
- How to assign a name to an image
Documents
- Document ID, Job ID, and Client Workspace ID
- How can I convert a version document into a master document?
- Why are "master spreads" visible in MDE and Job Editor?
- If I rename a document, are its links maintained?
- Why can I not make changes in my master document?
- Why can I not see my "non-printable" layers in one2edit™?
Text Segments
- What happens if I change the segmentation in a translation project?
- How can I reset text segments in my version documents?
- How can I stop the default segmentation rules from separating single digits from capitalized words?
- Set a filter to show empty segments and those containing only Inlines, Tables or Whitespaces
- How to display all overset text segments within a document
- How to assign a name to a text segment
Projects
Jobs
- How can I apply local styling to my translated text?
- How can I change the color of text in my document?
- How can I see the change history for a specific piece of content?
- How can I move my image back inside its frame?
- Why do I see yellow overset warning triangles but no overset text?
- How can I reset a text segment to a previous revision?
Workflow
- How can I prevent content from being edited?
- What happens when no user is assigned to a workflow step?
- How can I restrict users to only adding notes to a document?
- Can I change which items are in a content group for a running workflow?
- Can I pause a workflow to make changes (like adding actions)?
- What happens if I add a step to an active workflow?
Editor
- Why can I not insert or delete paragraph characters?
- How do I use the 'Search and Replace' tool in the Job Editor?
- How can I edit a text segment that is fully in overset?
- Why can I not edit any content in my job?
- Keyboard Shortcuts in the Job Editor
- Why are there multiple colours of brackets indicating style overrides?
Translation
- How do I set the source and target languages for my project?
- Why are my translated characters not correct after importing an o2et file?
- Warning Message: 'Workflow has no matching groups'
- How can I automatically pre-translate the trademark symbol?
- How can I export a translation job if I am not in the workflow?
- Why am I seeing hash/pound/number symbols in my Excel XML translation file?
PDF Output
Assets / Files
- How can I upload a file to my one2edit™ Asset Space?
- What characters should I use for folders and files in the asset server?
- How can I grant users access to my asset space on one2edit™ Express?
- Why can I not export an INX file?
- Why is my exported document not attached to my email?
- How can I upload multiple files at once?